3 Early Lessons in Digital Insurance Adoption from an Impact Insurance Start-up

  Since launching two hospital cash insurance products in Kenya and Rwanda earlier this year, Inclusivity Solutions has been busy implementing, learning and iterating. Whilst our products are still relatively fresh in the market, we’re already seeing a number of interesting insights emerge. We’re excited to share a selection of these findings exclusively with our newsletter subscribers: When speaking to customers is not enough. It cannot be understated how important the impact of a 160-character SMS can be to growing a digital insurance client base. As a medium, SMS is both cost efficient, scalable and very often the first contact
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