Safaricom · Kenya
Insurance bundled with data
Driving additional revenue and differentiation
600,000+
Context
As the market leader using product differentiation to retain its competitive edge, Safaricom was seeking to offer a unique proposition to motorcycle taxi riders, who are a key customer segment.
Objective
Offer a tailor-made solution to the segment’s requirements that encompass both core telco and value-added services. Broaden the product range offered by Safaricom.
The Solution
An innovative daily insurance product covering top needs of motorcycle taxi riders was bundled with data.
The Results
- 150,000+
- Registered customers
- 600,000+
- Policies sold
- 85%
- Customers on auto renewal
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